Shipping policy

Our shipping policy ensures that your shopping experience with Destena Kids is as smooth and convenient as possible. Once your order is placed, we strive to process and ship it within 1-2 business days, though processing times may vary during busy periods. You can select from a range of shipping options to suit your needs, whether you prefer standard shipping for economical delivery or expedited services for faster arrival.

Shipping costs are calculated based on the weight and destination of your order and will be displayed during the checkout process for full transparency. Once your order has been shipped, you'll receive a confirmation email containing tracking information, allowing you to monitor the status and expected delivery date of your package. We offer international shipping to many countries worldwide, but please be aware that customs fees may apply, which are the responsibility of the customer.

In the event of any issues with your shipment, such as lost or damaged packages, our customer support team is here to assist you. While we aim to ensure that your order arrives safely and on time, we understand that unforeseen circumstances can arise. If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to reach out to us. We're committed to providing you with the best possible shopping experience and are always happy to help however we can.